Privacy notice

Who we are and contact

Handsel connects brands and creators so they can discover opportunities, agree deal terms, exchange messages and track work and payment status. Handsel does not hold funds.

For privacy questions, email support@handsel.in.

Information we collect

• Account and profile information. Email, authentication identifiers, creator handles and niches, and brand company details.
• Marketplace content. Campaigns, pitches, briefs, deliverables, contracts, invoices and deal messages.
• Audience and connected-account information. Audience figures entered in Handsel and information made available when a creator connects an Instagram account, including account/profile information and available metrics.
• Payment-status records. Deal amounts, invoices, a brand's payment-status declaration and a creator's receipt confirmation. Handsel does not process or verify the underlying bank transfer.

How we use it

We use this information to authenticate accounts, operate brand and creator profiles, match and manage deals, generate agreed deal records, enable messages, connect Instagram when a creator chooses to do so, and show work and payment status. We do not sell personal data or use it to train models.

Service providers

Handsel relies on service providers for application hosting, account authentication, data storage and connected-account features. Those providers receive information needed to perform those functions.

Instagram connection and revocation

Connecting Instagram lets Handsel access the account/profile information and metrics made available through that connection. You can disconnect access in Connected accounts. Disconnecting stops future access through that connection; it is separate from requests concerning information already retained by Handsel.

Retention and deletion

Handsel retains account and marketplace information while it is needed to operate the service or meet applicable legal requirements. Different kinds of records may be retained for different periods.

Your rights

You can request deletion in the app: open Settings, choose Delete account and confirm. Account data is deleted, while financial records that must be retained are anonymised. Contact support@handsel.in to make a request.